Front Desk/Billing Clerk - Comstock Park, MI
Position Summary
We are looking for a full-time Billing Clerk for our Comstock Park, MI office. This position will provide high-level administrative support by performing billing functions while receiving visitors and operating the switchboard. Work with Project Managers, Supervisors and Customers to prepare accurate and timely customer billing.
Job Duties
- Answer business telephone and greet visitors and determine whether they should be given access to specific individuals.
- Open and date stamp daily mail.
- Order and stock office supplies.
- Set up new jobs and sections in ERP system (COINS).
- Prepare timely and accurate billing for customers.
- Prepare lien waivers as required by customers.
- Communicate billing status to Project Managers and Supervisors.
- Provide customer support for billing inquiries
- Monitor customer payment and assist with the collection of late payments.
- File appropriate documents (i.e., Billing invoices, Requisitions, Sales tax exemption certificates, Lien waivers, Contracts, Change orders, etc.) in COINS.
- Help maintain accurate customer information in COINS.
- Prepare daily/weekly/monthly reports required by customers and management.
- Assist with any process improvement initiatives.
- Any other duties assigned by management.
- Regular, consistent, and predictable attendance.
Job Requirements
- Ability to work under pressure
- Accuracy
- Timeliness
- Strong time management skills - Understand levels of importance in your daily tasks and/or ask for guidance on what tasks are most important
- Understand multiple billing methods in order to assist other billing clerks during times of need
- Strong verbal and written communication skills
- Skill in using common office machinery and equipment
- Strong customer service skills (i.e., patience, attentiveness, use positive language, good listener, etc.)
- Strong computer skills including experience with accounting software (currently COINS), Microsoft Word, Excel, and Outlook and any other software that may be utilized in the accounting department
- Knowledge of effective accounting practices
- Some knowledge of electrical materials, equipment, and procedures to be able to effectively communicate with Project Managers and Technicians regarding jobs, quotes, or billing
- Ability to establish and maintain effective working relationships with those contacted in the course of your work
Submit Your Resume
Competitive salary and benefits package. Please send your resume and cover letter to moc.cirtcele-krikwen@sreerac.